We, the Huddersfield & District Family History Society (The Society), will endeavour to despatch all goods as soon as possible after receiving your order and payment. If for any reason an item is unavailable, we will notify you immediately and offer an alternative.
Quality of Goods/Fitness for Purpose.
We guarantee that all goods are of merchantable quality.
Postage & Packing.
All items will be sent by Royal Mail 2nd class post for UK orders, and by Royal Mail Airmail for overseas orders. The postage and packing charges for all items are calculated according to the total weight of the order and shown during the checkout process.
This site uses PayPal for secure payments, either from your PayPal account or, from your credit or debit card. You do not need a PayPal account to purchase goods from this on-line shop. Credit and debit card details which you enter using the PayPal secure server system provided at this website will NOT be transmitted to The Society. You should not attempt to send your credit or debit card details to The Society by any method other than that provided. If you do so, The Society will not be liable for any loss. If you consider your credit or debit card number has been fraudulently used you should contact the issuing bank.
Consumer Protection (Distance Selling) Regulations 2000.
“Distance Selling” means all sales of goods and the provision of services other than face-to-face including transactions using the internet, by mail order, telephone, fax and advertising in magazines, newspapers and periodicals.
A customer has the right to cancel an order for goods or provision of services within fourteen consecutive days of receipt of the goods or services by the customer. This 14 day “cooling-off” period includes Saturdays, Sundays and Bank Holidays( the cooling off period).
Notification of intention to cancel must be in writing and should be received by the Society within the cooling-off period, “Writing” includes letter, fax and email sent to the Society at its nominated address. A telephone call will not be acceptable.
On receipt of notice of intention to cancel, within the cooling-off period, the Society will refund the retail price of the goods if, but only if, they are returned in a re-saleable condition. The goods are to be cared for by the customer at the customer’s risk before they are returned.
The cost of returning the goods must be paid for by the customer and will not be paid by the Society. Payment of a refund will be made within 14 days of receipt of the notice of intention to cancel.
In the unlikely event that an item supplied is found to damaged or faulty, please send an email to the “bookseller” with full details. We will then send a replacement item, or a refund of your payment, whichever you request. If we request you to return the faulty item, we will refund your postage costs, or a credit will be given against further purchases.
1) Purchased Goods Refunds will be made by re-crediting the customer’s credit card through the PayPal facility, or by cheque for order made by post.
2) Research Service If the Society has been asked to supply a service, for a fee, then once the request and fee for the service have been received by the Society, it will start to process the request and no cooling-off period shall apply, with the consequence that no refund of fee shall be made even if the customer wishes to stop the research.
Retention Of Title.
All goods that we supply shall remain our property until you have paid for them in full.
Huddersfield & District Family History Society is not registered for Value Added Tax, therefore no VAT is payable on any items.
You are responsible for any Import Duties levied in the country of the delivery address.
Order Chasing Enquiries.
If you have not received your order within a period of time that you consider adequate (depending on your location) please send an email to the “bookseller” with full details of your order and when it was placed.
UK Data Protection Act.
If you are joining Huddersfield & District Family History Society, your membership details, but not your credit card details, will be stored on a computer database and used for The Society mailings and internal administration purposes. You may ask to receive a copy of this data and to have any errors corrected. The society is registered under the UK Data Protection Act.
We will not pass your personal details to any other person or organisation.
These terms and conditions, the offer of goods on this website and your order and payment form the basis of a contract under the law of England and Wales.
The laws of England and Wales shall apply to this contract.